Guest Code of Conduct

Pechanga Arena San Diego
Guest Code of Conduct

Please help us create a safe and friendly environment for all guests at Pechanga Arena San Diego! Guests are expected to adhere to the following guidelines and should expect an environment where:

• Guests will be treated in a consistent, professional, and courteous manner by all venue personnel.
• Guests agree to follow the Arena’s health and safety policies, as well as all applicable Centers for Disease Control and Prevention (CDC) guidance, local, state, and federal orders, regulations and ordinances pertaining to health and safety at all times while at the venue. Health and safety policies may be posted throughout the venue and on tickets.
• Guests will consume alcoholic beverages in a responsible manner. Intervention with an impaired, intoxicated, or underage guest will be handled in a prompt and safe manner. Management reserves the right to deny entry into the venue and/or refuse service to guests displaying visible signs of impairment/intoxication.
• Guests will sit only in their ticketed seats. Guests must always possess a valid ticket and/or credential and provide it when requested.
• Guests are permitted to sit or stand during an event if they are only occupying the area in front of their ticketed seat. Standing in aisles and/or on chairs is strictly prohibited.
• Guests who engage in disruptive behavior (including foul/abusive language or obscene gestures), fighting, throwing objects, or attempting to enter the field/ice/stage/unauthorized areas will be immediately ejected from the venue without refund or reimbursement.
• Guests are required to wear clothing (i.e. shirt, pants and shoes for safety). Nudity, partial nudity, body paint and pasties are prohibited. Clothing that is deemed offensive, obscene or displays offensive text and/or images is not allowed. Pechanga Arena management reserves the right to deny entry or eject guests based on these requirements.
• Guests will smoke only in designated smoking areas outside the Arena (including the use of vaporizers and e-cigarettes). Pechanga Arena is a non-smoking venue.
• Guests will comply with all requests from venue staff regarding facility operations and emergency response procedures.
• Guests will not damage or destroy venue property or violate any local, state, federal or Pechanga Arena policy.
• Parking passes are required in all parking lots, and parking spaces are available only for guests attending the event. Tailgating ends at the start of the event. Guests will not loiter or tailgate in Pechanga Arena parking areas during or after an event. All Pechanga Arena parking lots will be cleared and cleaned one hour after the conclusion of each event.
• Guests are encouraged to report any incident, concern, or inappropriate behavior to venue personnel.
• Pechanga Arena staff have been trained to intervene where necessary to help ensure the above expectations are met. Please report any inappropriate behavior to the nearest Security or Guest Services team member as soon as possible. Guests who choose not to adhere to these provisions will be subject to ejection without refund, and season ticket holders may also be subject to having their season subscription revoked and may also be in violation of city ordinances resulting in possible arrest and prosecution.
• If you feel our staff does not address an issue to your satisfaction, please request to speak with a Supervisor immediately. Arena management reserves the right to approve, adjust, or enforce any policy at their discretion.

Thank you for understanding and adhering to all venue policies and our Guest Code of Conduct.